Lexmark SMSA - Tekniskt stöd
för Lexmark Scan to Network Premium - telefonrådgivning - 1 år - för Lexmark CX860, MX910, X748, XC4153, XC6153, XC8160, XC8163, XC9235, XM5270, XM7263, XM7270
- Information
- Technical support for software product functionality
- A comprehensive global support services (GSS) team to handle all aspects of the support process
- Optimized access to global support services engineers, facilitated by GSS coordinators
- Access to the subject matter experts needed to drive issues through resolution
- Defined escalation process to ensure continual progress on issues to resolution
- A customer service advisor, who serves as your advocate throughout the support process
- A comprehensive product and technical testing lab to reproduce your technical environment for acute issue troubleshooting
- Secure, personalized 24 - 7 access to the online customer portal
- Specifikation
- Utökad specifikation
- Nedladdningsbara filer